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Listening to
Worship and Serve |
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There
is a very real sense in which church-based or Christian research
is no different from the research conducted in any other field,
especially in terms of methodology. Even the fact that church
researchers have a particular viewpoint grounded in religious
concerns and motivation does not distinguish them from other,
so-called "secular" researchers. Perspective, ideological
orientation, and bias are elements found in research of every
stripe and kind. Research, in any event, is the primary way by
which contemporary institutions and agencies expand their knowledge,
power, and capabilities-be they governmental, political, medical,
academic, military, business, entertainment, or social service
agencies. While the church has generally lagged behind in the
use of research for its life and ministry, it is no different
from any other social institution in its need for research and
in the value research can have for its life.
Research,
at its best, is a process of listening to learn. Researchers,
at their best, put themselves aside for the time being
and focus on persons, problems, or concerns outside of themselves.
However pecuniary or self-serving their ultimate goals for research
might be, during the research process itself researchers necessarily
have to suspend self-concerns long enough to listen to what others
have to teach them. This is no less true for church-based researchers;
whatever their long-term agenda for research, they must be able
to put themselves aside and listen to what others have to teach
them. The fundamental methodology and value of research, then,
is that is listening to the other and learning from the other
in a disciplined, intentional, and structured manner. A marketing
researcher puts aside her personal tastes and focuses on the tastes
of the market. A biochemist concentrates with selfless intensity
on the contents of the testtube or the meaning of the printouts.
Pollsters, if they're doing their job properly, forget their own
political orientation long enough to discover what Nai Daeng and
Nang Noi think about the economy or the latest government scandal.
Looked at
in this way, there is something quite religious about research.
Religious faith, like research, directs one's attention to that
which is Beyond self and encourages (or, at least, tries to encourage)
humility and self-forgetfulness as being the avenue to discovering
meaning, peace, and joy. Research should thus come
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"naturally" to religious researchers, who
should have an advantage over the so-called secular researcher.
By the same token, churches should have an "instinct"
for research that grows out of their concern to "hear"
and understand God, the divine Other-and to serve the human others
who are its neighbors. Using the techniques of contemporary search,
in fact, could prove useful to the church in its tasks of listening
& serving the Other and others.
 As Christians,
we are called to worship and service (Luke 10.25-28; Romans 13.8-10)-that
is, to listening in a responsive, self-suspending way to God and
to our neighbors. The Christian is called to live a listening
life, and one of the ways to live such a life in the contemporary
world is by engaging in research. There is an elder in a church
in Uttaradit Province, as one example, who became the lay moderator
of his congregation in 2001. One of the problems facing his church
was that worship attendance was low. So, he made a worship attendance
chart on which he listed the names of every member, and each week
he put an "x" (for being present) or an "o"
(for being absent) in the row by that name. At the end of several
months, he took the results of this chart to the church council,
and the council decided that it should send out visitation teams
to all those people who had more "o's" than "x's" to discover what was keeping them from worship. At the end of
six months, there was a marked increase in both attendance and
giving. This very simple research exercise, in other words, inspired
a listening process, which in turn strengthened the life of the
church.
 The life
of faith is exercised through disciplines: of prayer, of meditation,
of worship, of study, and of service. To that list should be added
the modern discipline of research. It is a discipline that leads
away from self, if only for a moment, and to the other. It teaches
one to listen to others and learn from them. Used wisely and as
a part of the family of faith-disciplines, it can even help us
to listen worshipfully to God.
Herb Swanson
Ban Dok Daeng
June 2002
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